Privacy Policy

Effective Date: 25/01/2025

Welcome to Pure Journey (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (https://www.purejourney.co.uk) or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identification Information: Name, email address, postal address, and phone number (optional).
  • Payment Information: Standard payment details necessary to process orders (e.g., card details).
  • Account Information: Information provided when you create an account, including your username and password.
  • Technical Information: Data collected via cookies and tracking technologies, including Google Analytics (e.g., IP address, browser type, operating system, and browsing behaviour).

 

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To fulfill orders placed on our website.
  • Email Marketing: To send promotional emails if you have explicitly opted in.
  • Customer Support: To respond to queries or provide assistance.
  • Analytics: To analyse website usage and improve user experience through Google Analytics.

 

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These may include:

  • Essential Cookies: Required for website functionality (e.g., shopping cart features).
  • Analytics Cookies: To collect information about how users interact with our site (via Google Analytics).

By using our website, you consent to the use of cookies. You can manage or disable cookies through your browser settings.

 

4. Data Sharing

We do not share your personal information with third parties except as required for essential services, such as:

  • Payment Processors: To securely process your payments.
  • Platform Services: Shopify, which hosts our website.

We do not sell or rent your personal information to third parties.

 

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws (e.g., tax and legal compliance). If you close your account, we will delete your data unless it is necessary to retain it for legal reasons.

 

6. Data Security

We prioritize the security of your personal data. Shopify provides industry-standard encryption and secure servers for data storage and processing. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.

 

7. Your Rights Under GDPR

If you are based in the UK, you have the following rights under the General Data Protection Regulation (GDPR):

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal data, subject to legal obligations.
  • Restriction: Request that we limit the processing of your data.
  • Data Portability: Request that we transfer your data to you or another service provider.

To exercise any of these rights, please contact us at info@purejourney.co.uk.

 

8. Do Not Track Signals

Our website’s response to Do Not Track (DNT) signals aligns with Shopify’s practices. Please consult Shopify’s documentation for further details.

 

9. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

  • Email: info@purejourney.co.uk

 

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed.

By continuing to use our website after any updates, you acknowledge and accept the revised policy.

 

At Pure Journey, we know motherhood is a journey unlike any other - that’s why we’re committed to crafting premium wellness products that combine the power of nature with cutting-edge science to give you what you deserve. As a female run business, every product we create is designed with one purpose in mind: to help mothers and mothers-to-be feel empowered, supported and cared for.

A Commitment to Integrity & Science

We’re proud to be completely open about what goes into our products - no hidden additives, no unnecessary fillers and nothing you wouldn’t want to use. Each ingredient we select is purposefully chosen for its proven benefits and supported by science to ensure the highest level of efficacy. From postpartum hair care to supplements that nourish your body and mind, we bring innovative solutions that truly work.

Supporting Women Everywhere

As a feminist brand, Pure Journey is here to support the incredible strength and resilience of mothers and women everywhere, ensuring you have access to products that help you thrive. Beyond our products, we give back to causes that matter by donating a portion of our profits to women’s and children’s charities.

Naturally Thoughtful

Our commitment to you goes beyond product performance. All Pure Journey products are:

  • Vegan and cruelty-free
  • GMO-free
  • Allergen-free
  • Made in the UK
  • Packaged sustainably with recyclable materials

This is our promise to protect not only your health and well-being but also the planet we all share.

Our Mission

At Pure Journey, our mission is to provide women with science-backed, all-natural wellness solutions that empower them to feel their best on their motherhood journey. We aim to set a new standard for integrity and innovation in health and beauty, offering products that are not only effective but also ethical and sustainable. By supporting women and giving back to our communities, we hope to make a meaningful difference in the lives of mothers everywhere.

Empowering You Every Step of the Way

We know motherhood is a unique journey for every woman and we’re here to walk alongside you. Whether it’s supporting your postpartum recovery, helping you feel calm and grounded, or promoting hair health and vitality, Pure Journey is here to help you be the best version of yourself for this incredible chapter of your life.

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